Privacy policy

(Effective as of July 31, 2022)

Oree Knot (registered as “Rimor Enterprises”) takes the online privacy of its customers very seriously and works to ensure that your privacy is protected when using our services. We will take reasonable measures to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us.

This website is operated by OreeKnot.com and this privacy policy applies to your use of any of Oree Knot’s websites using the domain OreeKnot.com. We therefore have a policy explaining what personal information is, how we use the information, who has access to the data, and your rights regarding the information collected. Your access and use of our website constitute your acceptance of our Privacy Policy and Terms of Use.


Personal Data

We take responsibility for all the personal data that you provide us with, obtained when you create a personal profile or when you subscribe to our newsletter. We may collect and process the following types of personal information:

  • Personal contact details such as name, title, address, email address and telephone number as part of orders & account signup
  • Details of purchases and transactions
  • Information submitted as part of a survey
  • Records of correspondence with you by telephone, email, live chat, social media or otherwise
  • Details of your visits to the website, and information about how your device has interacted with our website, including search and browsing history, the pages accessed and links clicked
  • Information collected automatically from your device, including IP address, device type, operating system, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information

How Your Data is Collected

We collect data from you when you register an account with us, purchase from us, submit inquiries to us, and/or subscribe to marketing communications from us. We also collect information that you provide voluntarily to our customer services team, whether in writing, by telephone, email or live chat.

We also collect some information automatically using cookies to improve the shopping experience. By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.


How Your Data is Used

We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. In order to provide you with relevant offers and information, we may analyze your personal data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted.

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • Fulfilling any orders placed with us
  • Processing any transactional or ongoing payments
  • Processing refunds
  • Creating an account for you
  • Contacting and communicating with you
  • Enabling you to customize or personalize your experience of our website
  • Sending you marketing communications and offers which we believe may be of interest to you
  • Obtaining and analyzing your feedback as part of customer surveys
  • Storing information about your preferences to allow us to customize our website and marketing communications according to your interests
  • For internal record keeping and administrative purposes
  • For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

How Your Personal Data May Be Shared

Oree Knot may share your personal information with third parties or affiliates of Oree Knot who perform services on our behalf or process authorized transactions. The personal information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared. We do not sell your information to any third party nor do we disclose your personal information to unaffiliated third parties.


How We Secure Your Data

We have put in place the necessary and appropriate safeguards and access controls to ensure the security, integrity, and privacy of the information you provide us with. Our website uses a Secure Socket Layer (SSL) encryption which encrypts your information to protect it from unauthorized use. 

No payment details are stored on our website - we receive encrypted information needed to verify and authorize your payment and to process your order.


Your Rights

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.


Our Use of Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Oree Knot uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

We use permanent cookies to store your choice of start page and to store your details. We use session cookies when you use the product filtration function and to check if you are logged in. You can easily erase cookies from your computer or mobile device using your browser.


Third-Party Cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core Metrics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.


Changes To This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.